Our positive behaviours include:

• Seeking and suggesting new ways of doing things to improve service, value for money and performance.
• Being open to new ideas and suggestions.
• Taking responsibility for finding solutions and better ways of working.
• Actively seeking solutions to problems and seeing things through.
• Carefully considering any risks attached to proposed solutions.
• Encouraging others to contribute ideas and to work with us to find solutions.

We work hard not to:

• stick with outdated ways of working that are no longer effective.
• Be put off by uncertainty and risk.
• Forget about our future service needs.