Revenues and Benefits Services

Our Revenues and Benefits Systems will be unavailable from Monday 31 March 2025 due to the end of financial year. Please accept our apologies for any inconvenience caused.

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Stevenage Borough Council

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Council Housing

Rent and Housing ChargesHow to pay your rent and other housing charges
Housing Customer AccountLog in or sign up for a housing customer account
RepairsHow to report a repair, emergencies, timescales and your responsibilities
Your TenancyInformation about your contract, lodgers, sub-letting and evictions
Council Housing in StevenageFind out how we allocate housing and how long it can take
Choice Based LettingsFind the right house for you with Choice Based Lettings
Housing RegisterSee if you qualify to join the housing register and apply online
Mutual ExchangeWhat you should do if you want to exchange your home
Flat BlocksWe carry out caretaking and ground maintenance in our flat blocks
Home ImprovementsInformation about planned internal and external major works to council homes
Home AdaptationsWe may be able to make adaptations to the homes of the elderly, disabled and people with mobility problems
Debt Advice and InformationContact us if you are struggling to pay rent or service charges
Income and Housing OfficersIncome and housing officer responsibilities
Winter Weather Advice for Council TenantsHot water or heating problems during the winter months
Housing Allocation SchemeInformation about the Housing Allocation Policy
Safety in your Council HomeGuidance and advice about keeping safe in your council home
Stevenage Home FinderMake online bids for properties if you are on the Housing Register
Home AlterationsWhat you need to do if you want to make alterations to your home
DownsizingInformation about moving to a smaller property
GaragesFind out about available garages for vehicles and storage and apply online.
Community Advice and SupportInformation about the help and advice we can give to council tenants
Housing Annual Report 2023-24View the first Housing Annual Report for Stevenage
Local Lettings PlansInformation about our lettings policies for living in flat blocks, local authority funded properties, Rusling Way and specialist accommodation
Stevenage Borough Council inspected by Regulator of Social HousingInformation about the inspection and judgement for Stevenage Council housing
Tenant Satisfaction SurveyAn annual survey for council tenants to tell us what they think

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