Housing Annual Report 2023-24

We are delighted to share our first Housing Annual Report, highlighting our performance and achievements from April 2023 to March 2024. This report provides updates on our progress, tenant feedback, and the steps we’re taking to improve services. Stay connected by following our social media channels or visiting the council website for more updates.

This year, we conducted our annual tenant survey with 1,000 residents, gaining valuable insights to drive improvements and increase satisfaction. Thank you to everyone who participated - your feedback is key to shaping our services and if you’d like to take part in other consultation and feedback opportunities, please visit our website for more details or send your name and contact details to residentvoice@stevenage.gov.uk.

We invested over £27 million in maintaining and upgrading homes, focusing on energy efficiency and safety. Our commitment to building new council housing continues, with a wide variety of family homes and independent living schemes for older residents under construction.

We also build all our new developments to our 5 Star quality approach, ensuring our housing meets specific criteria, while providing our tenants with a safe haven to call home.

Supporting residents remains a key priority, whether through financial guidance, helping people to live independently, or specialist services for vulnerable individuals. These efforts, alongside other initiatives, help us build a community where everyone feels valued and supported.

Thank you for your ongoing co-operation and support throughout the year. Together, we’re creating a brighter future for Stevenage.

You can view or download the full version of our Housing Annual Report below.