Details of estimated service charges are sent out in March each year. They include four demands (one for each quarter - April to June, July to September, October to December and January to March).

The invoice shows the total cost of the quarterly estimated charge for the services at your block.

The total charge does not include the cost of Major Works or improvements to your block. 

We will recalculate the costs for the previous financial year's charges based on the actual cost of providing services to each individual flat block. We will write to leaseholders by October of each year giving details of any necessary adjustments that need to be made to service charge accounts.

If you have any questions about your Service Charges invoice, please contact the Customer Service Centre on 01438 242666.