Graffiti on council and private property

We will deal with graffiti on council owned and managed property, for example: street name plates, litter bins, council operated car parks, council buildings.

We will arrange for the removal of the graffiti in a timescale determined by the content, with the highest priority likely to be given to graffiti which is racist or offensive in some other way.

Not all graffiti is removable in the first instance and sometimes shading does occur.

If it is on private residential or commercial property, we will contact the owners to assist them in arranging for the removal.

You can report it to us using our online form, providing the specific location and type of graffiti, for example. tag, words or image.

Graffiti in other public locations

Graffiti in other public locations should be reported directly to the owner, as they are responsible for its removal. 

Examples of types of property and who to contact

Property	Contact
Street lighting, bridges, underpasses, road signs and roads	Report to Hertfordshire County Council Tel: 0300 123 4047
Virgin Media street cabinets	Tel: 0330 333 0444 or email nam@virginmedia.co.uk
BT / Open Reach street cabinets	Damage, Health and Safety where you can use their online assistant Eiva which you will find in the bottom right hand corner of the page or Tel: 0800 023 2023 (option 1)
BT Payphone Red boxes	Tel: 0800 661610
Bus stop damage helpline	Tel: 0800 590889
Railway Structures	Network Rail Tel: 03457 11 41 41
UK Power Networks (electricity)	Contact | UK Power Networks Services Tel: 0800 029 4285