Domestic bins
The Council is responsible for the collection and disposal of household refuse. This is a vital service that makes the area a healthy, safe and clean place to live.
If your bin has been missed, you can report it using the online form.
We will:
- collect your refuse on the same day each week (with the exception of Christmas, New Year and Bank Holidays)
- advertise well in advance any changes to the collection service within the local press.
- give you a date for collection and collect large items within 7 days of a request being made at a customer service centre or online
- provide facilities for recycling waste
You can help us by:
- putting the refuse out to the edge of your property for emptying and collecting it after emptying. Special arrangements can be made if you are unable to do this.
- making sure refuse sacks are tied.
- making sure that when you request removal of large items, these items are easily accessible on the day we have arranged to collect them.
- using the recycling facilities and composting garden waste.
Click here to find out when your refuse collection day is.
Environmental Services
Stevenage Borough Council
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN
Email: environmentalservices@stevenage.gov.uk
Tel: 0800 136661