Our responsibility

The council is responsible for the collection and disposal of household refuse. This is a vital service that makes the area a healthy, safe and clean place to live.

If your bin has been missed, you can report it using the online form.

We will:

• collect your refuse on the same day each week (with the exception of Christmas, New Year and Bank Holidays).
• advertise well in advance any changes to the collection service within the local press.
• give you a date for collection and collect large items within 7 days of a request being made at a customer service centre or online.
• provide facilities for recycling waste.

• Next [page 2]