Customer service and complaints
Find out more about the Council's commitment to providing first class customer service
Category Items
stevenage.gov.uk
Information about the Council's Internet service
Change of circumstances
Tell us about changes to your circumstances, as it could affect your entitlement to Council services
Financial claims against Stevenage Borough Council
Information on circumstances in which you may be able to make a claim against the Council and what you should do if you believe you may be able to make a claim.
How to make a complaint
All of our customers can make a complaint about any of the services provided by the Council. Complaints may be about the quality of the service, delays in providing the service, discrimination or the behaviour of council staff or council representatives